# Expert Electrical > Expert Electrical knowledge base – help articles and documentation. ## Product Info - [Cable Cleat Table](https://help.expertelectrical.co.uk/en_gb/-HktXPyZ7R.md): This chart details the specifications of SWA Steel Wired Armoured cable onepiece single fixing cable cleats It includes key information such as cleat size - [Product Brochure Library](https://help.expertelectrical.co.uk/en_gb/product-brochure-library-ryw7oP240.md): Heres our product brochure library - [Which Consumer Unit?](https://help.expertelectrical.co.uk/en_gb/which-consumer-unit-S113iwhVR.md): Our most popular choice of brand for consumer units is FuseBox Theyre high quality affordable and have ample wiring space This relatively new brand but al - [Which LED Strip Tape?](https://help.expertelectrical.co.uk/en_gb/which-led-strip-tape-Hy7m3w2ER.md): LED tape is a self adhesive light source that can be stuck to any surface Its available in various styles with different LED chip types colour temperatures a - [Which Dimmer Switch?](https://help.expertelectrical.co.uk/en_gb/which-dimmer-switch-SydypwnNR.md): Our goto LED dimmer switch is the Varilight VPro its compatibility with most LED lamps downlights and LED drivers Its a cost effective solution thats a - [AWG Wire Converter](https://help.expertelectrical.co.uk/en_gb/awg-wire-converter-rkChTvh4R.md): pp pp p AWG or American Wire Gauge is the US standard for measuring electrical conductor diameters This gauge follows a syste - [Fire Rated Downlight Advice](https://help.expertelectrical.co.uk/en_gb/-Sy9weuhV0.md): The main reason that fire rated downlights exist is that they restore your ceilings original ability to prevent fire from spreading When you cut a hole into yo - [Which LED Driver?](https://help.expertelectrical.co.uk/en_gb/-HJ9hXdnNC.md): Here are 5 key factors to consider when choosing which LED driver to use 1 Type of Output Constant Voltage or Constant Current Constant voltage is u - [Cable Glands: Technical Selection Guide with Sizing Charts](https://help.expertelectrical.co.uk/en_gb/cable-glands-technical-selection-guide-with-sizing-charts-HkwDqt_Fee.md): Cable glands are essential components used to secure and seal cables where they enter electrical equipment They protect your connections from dust and moisture ## Order & Returns Queries - [Where's my Refund?](https://help.expertelectrical.co.uk/en_gb/where's-my-refund-Hy87LU4C.md): Refunds will be issued within 14 days of receipt of goods Refunds of delivery costs will not be issued unless the products are defective or weve sent the item - [Stock and Availability & Back Orders](https://help.expertelectrical.co.uk/en_gb/stock-and-availability-and-back-orders-HJEWU840.md): - [Guarantee Periods](https://help.expertelectrical.co.uk/en_gb/guarantee-periods-S1pfWLLE0.md): All of the products sold on this website are covered by a minimum of 1 year guarantee Many of the products are covered by longer guarantees with some products - [Invoices](https://help.expertelectrical.co.uk/en_gb/invoices-By6QZILVC.md): All orders placed on our website will get a VAT invoice This will automatically be sent by email 24 to 48 hours after the order is dispatched If youve not r - [Items not adding to my basket](https://help.expertelectrical.co.uk/en_gb/items-not-adding-to-my-basket-B1JNW8UNC.md): If you are trying to order something and it wont add to your basket then please check that you have selected all of the product options as many of the items ha - [Where's My Order?](https://help.expertelectrical.co.uk/en_gb/where's-my-order-rkmwFP3EA.md): If all of the items on your order were available from stock and placed before 3PM Monday to Thursday and 2PM on Friday your order should get shipped on the same - [Return Your Order](https://help.expertelectrical.co.uk/en_gb/return-your-order-SJDF5Ph4A.md): If youre not satisfied with your goods and would like to return them you can quickly raise a return here Just select the order from your account and follow - [Change, Cancel or Make an Addition to my Order](https://help.expertelectrical.co.uk/en_gb/change-cancel-or-make-an-addition-to-my-order-SytXy_nN0.md): If your order hasnt yet shipped we can try make changes to it The majority of orders are processed immediately and shipped on the same working day so we need - [Terms & Conditions](https://help.expertelectrical.co.uk/en_gb/terms-and-conditions-SJpRJ_3V0.md): Our terms conditions can be located here - [Payment Issues](https://help.expertelectrical.co.uk/en_gb/-Hkc9b_2NC.md): If youre experiencing any payment issues please contact us on telephone on 01706 860011 You could also try the following Select the bank transfer option a - [No Order Confirmation](https://help.expertelectrical.co.uk/en_gb/-ryIMMu24C.md): All of our order confirmations are sent out automatically as soon as you place your order If you havent received your order confirmation firstly please chec - [Shipping Costs and Export Enquiries (VAT)](https://help.expertelectrical.co.uk/en_gb/shipping-costs-and-export-enquiries-(vat)-SJXGmOnV0.md): Free Delivery Applies to orders over £50 excluding VAT If the order is below £50 a delivery charge of £5 VAT will be added See delivery zones below for Sco - [Can I Collect?](https://help.expertelectrical.co.uk/en_gb/can-i-collect-SkmQEOhVC.md): If youre local to the Rochdale area and would like to collect your order you can select Click Collect at the checkout We hold the majority of our stocks - [Delivery Information](https://help.expertelectrical.co.uk/en_gb/delivery-information-HJZleohxxg.md): Delivery Information Free Delivery Applies to orders over £50 excluding VAT If the order is below £50 a delivery charge of £5 VAT will be ad ## Contact Us - [Contact Form](https://help.expertelectrical.co.uk/en_gb/support-form-r12xda0N0.md): To contact us please submit a support ticket by completing the form below and well get back to you ASAP We aim to respond to enquires within a few hours Resp - [Quotations, Bulk Orders & Trade Discounts](https://help.expertelectrical.co.uk/en_gb/quotations-bulk-orders-and-trade-discounts-B1ef5v2EA.md): If you require a quotation for your project have a bulk order requirement or are looking for a trade discount Please contact us with your requirements Please - [Contact Details & Opening Hours](https://help.expertelectrical.co.uk/en_gb/contact-details-and-opening-hours-SyNkb_340.md): Were based in Rochdale Lancs if youd like to come and visit us to discuss your enquiry in person or collect your order here is our address Expert Ele - [Unsubscribe](https://help.expertelectrical.co.uk/en_gb/unsubscribe-SJ6FlT5UA.md): To unsubscribe